Industry: Natural Resources, Utilities & Energy Business Need: Diversity, Recruiting & Efficiency, Retention & Productivity

By connecting with industry and higher education partners, PG&E’s PowerPathway™ is a network of education and training programs that customize its workforce and has resulted in higher retention rates and a return-on-investment for the company.

case study pdf
"PG&E started a workforce development program, back in 2008, called PowerPathway™ that focuses on delivering tomorrow’s workforce today."
Yonnie Leung, Director


PG&E was concerned about the disconnect between the company’s workforce demands and the availability of work-ready applicants. As new green technologies began to emerge, they also recognized the need to ensure that incumbent workers – as well as new job applicants – were prepared with the necessary skills for the industry.


In collaboration with education, government, labor and industry partners, PG&E launched PowerPathway™ , a program that strengthens community access to and employee progression into new energy jobs. Upon completion of the program, candidates receive certificates and are considered “work ready” for career opportunities in the energy sector. For PG&E, 70% of graduates advance to other positions and 70% are hired within the energy and utilities industry. Seventeen percent of graduates that are hired as a result of PowerPathway™ are 18 to 24 year olds.


  • Improved productivity
  • 10% higher retention
  • 60% diversity rate in applicant pool (on average)


Sources: Corporate Voices for Working Families. Pacific Gas and Electric Case Study PDF. 2011.  New Options Project. Employer Success Story Video. Pacific Gas and Electric. 2013.

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