Industry: Technology & Telecommunications Partnership: New Collar career paths Business Need: Recruiting & Efficiency

IBM addresses the high-tech skills gap through its New Collar Jobs initiative that places emphasis on jobs that value capabilities over credentials. IBM also works with policymakers to expand the amount of career-oriented training pathways and skills development trainings.

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"This is not about white collar vs. blue collar jobs but about the New Collar jobs that employers in many industries demand but that remain largely unfilled. To create New Collar jobs we will need new kinds of collaboration – involving federal and state governments, public school systems, community colleges, and private business across multiple industries."
Ginni Rometty, Chairman, President and CEO of IBM Corporation


Similar to other businesses in the high-tech industry, IBM constantly has thousands of roles to fill and difficulty fill them with qualified candidates with the appropriate technology skills.


IBM is developing more vocational training opportunities, public education programs like P-TECH, coding camps and apprenticeships, to help create a diverse and talented pipeline of new workers, and dedicating $1 billion in investments over the next four years to these training and education programs to transform its workforce.


  • The P-TECH model is successfully being replicated for use by 60 schools worldwide and is helping prepare students for New College careers
  • Last year, New Collar candidates without four-year degrees accounted for 15% of the IBM hiring
  • At some of IBM’s sites, one-third of their employees have less than a four-year college degree

Source: How CEOs Are Helping Close America’s Skills Gap. Business Roundtable Report. June 2017. P. 44.

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